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Handy links and contacts for council services

Residents in Leicester and its outlying areas, including Birstall, Thurmaston and Wanlip in Charnwood, are to be asked to continue to follow stricter lockdown restrictions for at least two weeks, and non-essential shops will be closed. More information - including frequently asked questions and a postcode checker - can be found at www.charnwood.gov.uk/restrictions.

If you’re struggling financially during this time, you can contact our services below and we can advise you on options that could help.

Council Tax

Tel: 03456 091258
Email: council.tax@charnwood.gov.uk

Report a change in council tax circumstances: www.charnwood.gov.uk/council_tax_change_of_circumstances

Discounts and exemptions: www.charnwood.gov.uk/discounts_and_exemptions_explained

Council tax forms: www.charnwood.gov.uk/council_tax_forms

Benefits

Tel: 03456 091258
Email: benefits@charnwood.gov.uk

www.charnwood.gov.uk/benefits

Apply for housing benefit/council tax support: www.charnwood.gov.uk/apply_for_housing_benefit_council_tax_support

Report a change in circumstances: www.charnwood.gov.uk/report_a_change_in_circumstances

Apply for housing benefit: www.charnwood.gov.uk/hben

Other benefits and entitlements: www.charnwood.gov.uk/otherbenefitsandentitlements

Housing

Tel: 01509 634567
Email: housing@charnwood.gov.uk

Applying for housing: www.charnwood.gov.uk/apply_for_a_council_home

Homelessness: www.charnwood.gov.uk/homelessness

Further housing advice (including advice for older and vulnerable people, children and young people and money advice): www.charnwood.gov.uk/housing_advice_directory

Council housing

Tel: 01509 634666     

Council tenancy support: www.charnwood.gov.uk/council_tenancy_support

Support services for older, disabled and vulnerable tenants: www.charnwood.gov.uk/support_services_for_elderly_disabled_and_vulnerable_people

Business rates

Tel: 01509 634831
Email: business.rates@charnwood.gov.uk

www.charnwood.gov.uk/business_rates

Coronavirus business support: www.charnwood.gov.uk/coronavirus_business_support. This webpage is being regularly updated.

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