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Handy links and contacts for council services

The Covid alert level for Charnwood when national restrictions end at 00:01 on Wednesday December 2 will be Tier 3 (very high). Full details at

For details of the Covid-19 national restrictions up until December 2, changes to Council services, and support available for residents, council tenants and businesses, visit

If you’re struggling financially during this time, you can contact our services below and we can advise you on options that could help.

Council Tax

Tel: 03456 091258

Report a change in council tax circumstances:

Discounts and exemptions:

Council tax forms:


Tel: 03456 091258

Apply for housing benefit/council tax support:

Report a change in circumstances:

Apply for housing benefit:

Other benefits and entitlements:


Tel: 01509 634567

Applying for housing:


Further housing advice (including advice for older and vulnerable people, children and young people and money advice):

Council housing

Tel: 01509 634666     

Council tenancy support:

Support services for older, disabled and vulnerable tenants:

Business rates

Tel: 01509 634831

Coronavirus business support: This webpage is being regularly updated.

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Last updated: Sun 29th March, 2020 @ 16:07