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Handy links and contacts for council services

Residents in Leicester and its outlying areas, including Birstall, Thurmaston and Wanlip in Charnwood, are to be asked to continue to follow stricter lockdown restrictions for at least two weeks, and non-essential shops will be closed. More information - including frequently asked questions and a postcode checker - can be found at

If you’re struggling financially during this time, you can contact our services below and we can advise you on options that could help.

Council Tax

Tel: 03456 091258

Report a change in council tax circumstances:

Discounts and exemptions:

Council tax forms:


Tel: 03456 091258

Apply for housing benefit/council tax support:

Report a change in circumstances:

Apply for housing benefit:

Other benefits and entitlements:


Tel: 01509 634567

Applying for housing:


Further housing advice (including advice for older and vulnerable people, children and young people and money advice):

Council housing

Tel: 01509 634666     

Council tenancy support:

Support services for older, disabled and vulnerable tenants:

Business rates

Tel: 01509 634831

Coronavirus business support: This webpage is being regularly updated.

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