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Housing advice

Dear Customers, please be aware that there could be disruptions to online payments on Sunday September 22 between 8am and 12pm due to essential maintenance taking place. We apologise for any inconvenience this may cause.

The Housing Options Service can provide anyone in Charnwood with free information and advice about preventing homelessness and finding accommodation when homeless.

The following information and advice may help you to stay in your home or find alternative accommodation:

If you are homeless or think you may at risk of becoming homeless in the next 56 days, please contact our Housing Options Team for assistance as soon as possible.

For independent advice, you can contact The Bridge or Charnwood Citizens’ Advice Bureau.

If you work for an agency or a public body and would like to refer someone who you think may be homeless or at risk of becoming homeless to the Housing Options Team, you can do this by completing the online agency referral form. Please ensure that you have obtained the individual’s consent before you make a referral.

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