Skip to Content

Hackney Carriage vehicle licences

For the latest information on service changes, advice and support, please visit

Our offices are now closed to the public so we would encourage you to access services and information through this website.

Grants payments to businesses are now available. Please visit

A 'Hackney Carriage' is any taxi which you can catch at a rank and hail in the street.

They are different to private hire taxis which must be pre-booked with an operator. Hackney vehicles are licensed for one year.

Hackney Carriage vehicles must display a white plate issued by us and they will have a roof sign. Hackney Carriage drivers will have a white ID badge which includes their photograph, which must be worn at all times.

You can view vehicle signage requirements here:

We issue licences for taxis and ensure that the vehicles are suitable and adequately insured to ensure high standards of safety. We also set the maximum fares that Hackney carriages may charge: 

These tariffs should also be displayed inside the vehicle. We have no control over the fares set by private hire vehicles, this is a contract between the operator and the hirer.

Licence application

Please read pages 16 – 26, Schedule 2 and Schedule 5 of the Hackney Carriage & Private Hire Licensing Policy for detailed information on the vehicle application process and all requirements and contact details for the testing stations.

What happens next?

Once you have completed your application form and are in receipt of your Certificate of Compliance for the vehicle, you should then make an appointment to come to the Council Offices, Southfield Road, Loughborough.

When you arrive you will be asked to produce the following original documentation to the customer service team (no photocopies accepted):

  • vehicle Certificate of Compliance 
  • vehicle registration document, (or other proof of ownership)
  • proof of insurance, and
  • your completed licence application form
  • On being licensed for the first time, a meter calibration certificate

You will also be required to pay the current licence fee and all of the above documents must be produced for the application to be accepted. Please refer to page one of the hackney carriage vehicle application form. Please note that no cash payments are accepted.

Vehicle plate return

If you wish to surrender your vehicle licence, please complete the form below and return it to the reception at Charnwood Borough Council Offices. This form must be accompanied by your vehicle licence document along with your front and rear vehicle plate, internal plate and both door signs. 

Share this page:

Last updated: