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Charnwood Lifeline Smoke Detectors

Customers may experience online payment disruptions on Sunday January 17 between 4:30-6:30am due to essential maintenance. We apologise for any inconvenience caused.

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Charnwood Lifeline Logo

Please note: Due to the coronavirus pandemic, we are not currently taking bookings for new demonstrations and/or installations. We are focussing our resources on ensuring we can provide a repair and emergency response service to all of our existing customers. We apologise for the inconvenience.

Charnwood Lifeline is working in partnership with Leicestershire Fire & Rescue Service (LFRS) to fit smoke detectors which are connected and monitored by your Lifeline unit.

How they work

When smoke is detected it will sound a loud alarm and send a signal to your Lifeline unit, this will put an immediate call through to the Control Centre, alerting our Lifeline Operator that smoke has been detected, the Operator will speak to you via the intercom, to confirm that it is not a false alarm e.g. cooking fumes such as burning toast, If our Operator does not get a response they will immediately ring 999 for the Fire Brigade.

How to get a smoke detector installed?

If you are interested in having a monitored smoke detector connected to your lifeline alarm, please contact Charnwood Lifeline. We can arrange either a joint visit with our Lifeline Officer and LFRS (for existing customers), or our Lifeline Officer can do a Smoke Detector Assessment (new customers).

Joint Visit – Existing customers

LFRS will carry out a Home Fire Safety Check, and install the Smoke detectors in the most suitable position while our Lifeline Officer will program the smoke detector to your lifeline unit and test all the equipment once it is installed.

Lifeline Smoke Detector Assessment - New customers

This is usually carried out at the time of demonstration/installation of a new customer; the Lifeline Officer will carry out a short assessment of your property and recommend the number of detectors required usually 1 or 2. The Smoke Detector/s are registered to your Lifeline unit, and left in the boxes, they would then arrange for LFRS to visit at a later date to install them (usually around 5 working days) LFRS will also carry out a more thorough Fire safety assessment.

Cost of Smoke Detectors

The number of monitored smoke alarms required is determined by the Home Fire Safety check or Lifeline assessment.

There is a small quarterly charge for the smoke detectors; this covers the cost of monitoring and any maintenance.

One smoke detector cost £5 per quarter and any additional smoke detectors will cost £3 each per quarter.

How can I get a Lifeline?

For more information to make an appointment for a free no obligation demonstration please contact Charnwood Lifeline on 01509 643970 or visit the Charnwood Lifeline webpage.

Smoke detector

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Last updated: Thu 19th March, 2020 @ 14:55