Charnwood Lifeline products

Please visit the main Charnwood Lifeline page for details and cost.

Charnwood Lifeline supplies three different types of detectors:

The Vibby Fall Detector

We only recommend a fall detector if you suffer from blackouts, seizures or have memory loss and would not remember to press a pendant for help after a heavy fall.

The Vibby Fall Detector is an intelligent pendant that can automatically raise the alarm if you have a heavy fall, without having to press a button. Please read the disclaimer below.

How it works

The vibby fall detector has two sensors inside, one sensor detects a drop in altitude (the fall) the other sensor detects the impact (the landing) both sensors have to be activated for an automatic call to be raised; if you had a slow fall for example slipping out of bed or sliding out of a chair the detector is unlikely to activate automatically, because there wouldn’t be a great drop in altitude,  or if you fell and landed on something soft such the sofa the sensor would detect a great impact and therefore would not activate automatically, however the alarm can be raised by simply pressing the face of the device until it vibrates and the red light flashes.

The Benefits of the Vibby Fall Detector

• Automatic Fall Detection Technology which sends an automatic signal to the Lifeline unit if a fall is detected without having to press a button.
• Has a button to raise the alarm at any time (no need to wear an additional pendant)
• Vibration and LED light confirmation when a fall is detected and when the alarm is raised.
• Easily cancelled automatic Fall detection alerts to minimise false alarms
• Can be worn on the wrist or as a pendant
• Waterproof – can be worn in the shower or bath
• 50-metre range from the Lifeline unit
• Replaceable battery and auto low battery reporting.

Disclaimer

The fall detection technology in the Vibby does not allow analysis and interpretation of all fall situations. Soft falls, slumping falls, descent-controlled falls against a wall or a chair are not detected by the Vibby. Despite its algorithm capabilities considering the technologies used and the target to minimise false alarms, we cannot guarantee that all falls even dangerous-heavy falls will be detected, this is the reason the presence of the manual trigger on the Vibby remains vital for the user.

Charnwood Lifeline Smoke Detectors

Charnwood Lifeline is working in partnership with Leicestershire Fire & Rescue Service (LFRS) to fit smoke detectors which are connected and monitored by your Lifeline unit.

We would recommend a monitored smoke detector for any Lifeline customers who do not have a working smoke detector in their property, or customers who would not have the ability to alert the fire brigade or escape to safety in the event of a fire. (Extra charges apply).

How they work

When smoke is detected it will sound a loud alarm and send a signal to your Lifeline unit, this will put an immediate call through to the Control Centre, alerting our Lifeline Operator that smoke has been detected, the Operator will speak to you via the intercom, to confirm that it is not a false alarm e.g., cooking fumes such as burning toast, if our Operator does not get a response, they will immediately ring 999 for the Fire Brigade.

How to get a smoke detector installed?

If you are interested in having a monitored smoke detector connected to your Lifeline alarm, please contact Charnwood Lifeline. We will arrange a joint visit with our Lifeline Officer and LFRS, we aim to install the smoke detectors within a month of your Lifeline being installed, however this is dependent on what stock we have available and the availability of Fire Safety Officers.

Charnwood Lifeline Sound Boosters

Charnwood Lifeline can install a Sound Booster for customers with hearing problems or who live in a larger property and may struggle to hear the Lifeline throughout their home.

How it works

The Sound booster has a transmitter which connects to the Lifeline unit, then the Sound Booster is plugged into an electric socket in another room of the house, it transmits the sound from the Lifeline unit to the Sound Booster wirelessly.

When the alarm is activated, it transmits the sound from both the Lifeline unit and the sound booster, giving a good quality sound in more areas of the home. The Sound Booster also features a microphone enabling two-way communication between the customer and Operator.    

For example, if your Lifeline unit is in the lounge and you were unable to hear the lifeline in your bedroom just having a Sound Booster installed in your bedroom, would not only give you the ability to hear the Operator when you activated the alarm but you would also be able to speak to them, enabling our team to assess the situation and get the correct help to you quickly. 

Please Note: In the event of the Operator receiving a call where they have been unable to make voice contact with the customer, they will always call the customer back on their landline or mobile phone to check they are okay before initialising a call to a next of kin or named contact, or as a last resort our on call warden.

How can I get a Lifeline?

For more information - including pricing - please contact Charnwood Lifeline on 01509 643970 or visit the Charnwood Lifeline webpage.