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Overdue payment reminders

Due to Monday May 27 being a Bank Holiday, there are some changes to opening times and other Council services. Find out more on the Bank Holiday webpage.

From Monday March 4, 2019, Charnwood Borough Council’s revenues section will be sending out reminders via a variety of methods to all customers who have a current overdue instalment for their council tax.

The messages will be sent via email from the council’s email address, by text message to your mobile or as a recorded telephone message from 0345 609 1258. 

The messages will provide you with details of the overdue amount and give information and links on how to make payment in full or to make a special arrangement, set up Direct Debits or to get access to Debt Advice if required. 

This new means of contacting chargepayers with overdue amounts will hopefully help people manage their payments and reduce the risk of them getting formal recovery documentation.

For further information, contact  or call 0345 609 1258.

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