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Report a refuse or recycling issue

Dear Customers, please be aware that there could be disruptions to online payments on Sunday September 22 between 8am and 12pm due to essential maintenance taking place. We apologise for any inconvenience this may cause.

You can use this form to report an issue with the recycling and refuse service, including:

  • bin put back in wrong place
  • request for recycling sacks (inc battery bags)
  • wheelie bin not delivered
  • Recycling bank needs emptying
  • damaged waste container
  • other

Start now

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