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Shopmobility is a scheme for people who have limited mobility. Scooters, powered wheelchairs or manual wheelchairs, can be borrowed to allow easy access to local facilities and for shopping in the town centre. Instructions will be given to prospective scooter users. 

The scheme is open 9am to 3.30pm, Monday to Saturday (except Bank Holidays). The latest time for the loan of a vehicle is 2.30pm. You can borrow a vehicle for up to a day, but on busy days a three hour limit may be applied to ensure that vehicles are available for other members.

Register for Shopmobility

All users must be registered before using Shopmobility. There is no membership fee but a driving licence, passport or utility bill will be required for identification when applying. 

Arrange a visit to enrol as a member of the scheme by contacting the Shopmobility Office on:

The telephone is available from 9am but has an answering machine for use when unattended. Shopmobility is based in Loughborough Town Hall. It is accessed via Town Hall Passage, which runs to the side of the building.

Geo: 52.7708, -1.2064
Parking and travel arrangements

There is a limited amount of dedicated car parking available and this must be booked in advance.

However, there is a privately owned pay and display car park adjacent to the shopmobility office where users of the service can park free of charge in the designated spaces.

Alternative travel

There is also the option of either a bus service (Fridays only) or Dial-A-Ride pick-up service from and to your home (Monday - Friday).

Both are available to residents of Charnwood who wish to use the Shopmobility scheme. Ideally bookings should be made in advance in order to avoid disappointment.

Bookings can be made up to seven days in advance and the last time for booking the bus service is 12pm on Thursday.

For the Dial-a-Ride service contact: 01509 631761 (between 9am and 12am)

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