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A-Z of Services

Street cleaning

Due to Monday May 27 being a Bank Holiday, there are some changes to opening times and other Council services. Find out more on the Bank Holiday webpage.

We have a legal duty to act as the Litter Authority for Charnwood.

This responsibility includes street cleaning, litter collection, the removal of rubbish, fly-posting, graffiti and fly-tipping on public land maintained by the council.

Please contact us if you find that a street or green space under our responsibility is not cleaned to the standards set out below:

Grades of cleanliness

The graded standards shown below are used to monitor the cleanliness of areas. These are put into two categories; litter and refuse, and detritus (mud, soil, grit etc):

Litter and Refuse
Grade a No Litter or Refuse Grade B Pre Free Grade C Wide Did Grade D Heavily Affected by Litter

Grade A: No litter or refuse

Grade B: Mostly free of litter and refuse

Grade C: General spread of litter/refuse with a little build-up

Grade D: Heavily affected by litter and/or refuse with significant build-up
Litter and refuse in a soft surface setting
Grade a Soft No Litter or Refuse Grade B Soft Pre Free Grade C Soft Wide Dis Grade D Soft Heavily Affected

Grade A: No Litter or Refuse

Grade B: Mostly free of litter and refuse apart from some small items

Grade C: General spread of litter/refuse with a little build up

Grade D: Heavily affected by litter and/or refuse with significant build-up
Detritus
Grade a Detritus Free Grade B Detritus Pre Free Grade C Wide Dis Detritus Grade D Heavily Aff Detritus

Grade A: No detritus

Grade B: Mostly free except for some light scattering

Grade C: General spread of detritus with a little build-up

Grade D: Heavily affected by detritus with significant build-up

Please note that we will only come out to clear up a site if it falls into a grade C or grade D category as set out in the table above.

Report litter

Tel: 01509 634563

Email: cleaner.greener@charnwood.gov.uk

Zones and response times

All areas maintained by us have been classified into one of four main land zones, which are set out in the Code of Practice on Litter and Refuse.

If a site falls to a grade C or D for either litter and refuse, or detritus, it is classed as unacceptable, and should be handled within the set response times as laid out below:

Zone Description Response Time
Zone 1 - high intensity of use Busy public areas Half a day.
Zone 2 -medium intensity of use 'Everyday' areas, including most housing areas occupied by people most of the time 1 day.
Zone 3 - low intensity of use Lightly trafficked areas that do not impact upon most peoples lives most of the time 14 days.
Zone 4 - Areas with special circumstances Situations where issues of health and safety, reasonableness and practicality are dominant considerations when undertaking environmental maintenance work 28 days, or as soon as reasonably practicable


Autumn leafing itinerary

Please see our leafing itinerary for a list of 'hot spot' areas where leaves will be cleared Leafing Schedule (Excel Spreadsheet, 0.1 Mb)

Cleaning schedule

The following areas will be cleaned every weekday from April 1 to April 23, excluding the Easter bank holiday.

  • A6 Loughborough to Birstall
  • A6 Hathern to Kegworth
  • A607 Syston to Thurmaston Leicester Border
  • A453 Anstey Lane
  • A50 Copt Oak

The following areas will be cleaned on weekends from April 1 to April 23, excluding the Easter bank holiday.

  • A46 Western Bypass
  • A46 Newark
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