The Government has set up the Test and Trace Support Payment Scheme to support residents whose earnings are affected by self-isolating or because their child is self-isolating.

Eligible residents can apply to their local authority for a one-off Test and Trace Support Payment of £500.

The scheme launched on September 28 and the application process began on October 12. Eligible residents who started to self-isolate from September 28 can apply using the form below further down this page.

We have also created a webpage for frequently asked questions about the payment scheme.

There is not a specified closing date for the Test and Trace Support Payment Scheme, although it is expected that this will be during the summer of 2021. The Council’s Discretionary Scheme closes when our allocated funds have been allocated.

Am I eligible for a Test and Trace Support Payment?

If you have been told by the NHS to self-isolate, either because you have tested positive for Covid-19 or you have been in contact with someone who has tested positive, you may be eligible to apply for a Test and Trace Support Payment.

To be eligible for the scheme you must be a Charnwood resident and meet all four of the following criteria:

  • You must have been asked to self-isolate by NHS Test and Trace either because you have tested positive for COVID-19 or have recently been in close contact with someone who has tested positive.
  • You must be employed or self-employed.
  • You must be unable to work from home and will lose income as a result of having to stay at home and self-isolate

You must be currently receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit or Pension Credit.

Subject to government funding there is a Local Discretionary Scheme for applicants who are not in receipt of one of the above benefits.

To be eligible under the Local Discretionary Scheme you must;

  • You must have less than £6,000 savings
  • You must be working 16 hours or more
  • Your maximum hourly rate must be £9.30
  • The grant does not apply to applicants in full time further or higher education
  • You must not have received any other grant support for the same isolation period
  • You must not be subject to immigration control as defined by the Housing Benefit regulations

From March 8, 2021, parents or guardians who are not legally required to self-isolate can apply for a Test and Trace Support Payment or discretionary payment if they need to take time off work to care for a child or young person who is.

Applicants must meet all the criteria below:

  • they are the parent or guardian of a child or young person in the same household and need to take time off work to care for them while they self-isolate. This is limited to one parent or guardian per household for the child or young person’s self-isolation period.
  • they are employed or self-employed.
  • they cannot work from home while undertaking caring responsibilities and will lose income as a result.
  • they meet all the other means-tested eligibility criteria for a Test and Trace Support Payment or locally determined criteria for a discretionary payment.
  • their child or young person:
    • is aged 15 or under (or 25 or under with an Education, Health and Care Plan (EHC)) and normally attends an education or childcare setting.
    • has been told to self-isolate by NHS Test and Trace or by their education or childcare setting because they have been identified as a close contact of someone who has tested positive for Covid-19.

Who is not eligible?

You will not be eligible for the scheme if you:

  • Are quarantining after travelling abroad (unless you test positive during the 14-day quarantine period).
  • Continue to receive full wages while you self-isolate.
  • Can work from home during a period of self-isolation.
  • Are no longer required to self-isolate i.e. your period of self-isolation ends before the Test and Trace Support Payment Scheme launches on 28 September 2020.
  • Have not received a notification from NHS Test and Trace telling you to self-isolate.

If your self-isolation date is prior to March 8, 2021, you will not be eligible if your application is not received within 28 days of your self-isolation start date. 

You will also not be eligible if your application is received 42 days after your self-isolation period, or your child’s self-isolation period started.

What you will need to support your application

  • Most recent full bank statements – including full name and address
  • Evidence of reduction in income, e.g. payslips, bank statements, confirmation from your employer
  • Unique tax reference (if self-employed)
  • Test and Trace number – Please ensure you have validated your details in your test and trace account.

If your child of young person is self-isolating, you will also need to provide at least one of the following;

  • the child’s eight-digit NHS Test and Trace ID number. This is for parents and guardians of children or young people who have received a notification directly from NHS Test and Trace telling them to self-isolate.

OR

  • a communication from the child or young person’s education or childcare setting confirming that they have to self-isolate. This is for parents and guardians of children or young people who have been told to self-isolate by their education or childcare setting because they have been identified as a close contact of someone who has tested positive.

OR

  • a screenshot of a young person’s NHS Covid-19 App notification telling them to self-isolate AND evidence that the young person has an Education, Health and Care Plan. This is for parents or guardians of young people aged 16-25 who have additional support needs and who have been notified to self-isolate by the NHS Covid-19 App.

Please note: If you don't provide the relevant details to support your application above, your payment will be delayed.

How can I apply?

You can apply by using the application form below:

Apply for a Test and Trace support payment

For details on how the data you provide will be used, please view the self-isolation payment scheme privacy notice.

What happens if I am overdrawn when I receive my payment?

Banks are not allowed to use certain types of payments to repay an overdraft, for example welfare benefits.

You can protect your payment by telling your bank what the payment should be used for. This protection is called a 'first right of appropriation of funds order'.

You can use the first right of appropriation on any money being paid into your account. For example, you may want to make sure that your job seekers allowance (JSA) is used to pay your electricity bill and water rates. You will need to tell your bank how to use these payments.

If your bank account is overdrawn and you would like us to delay the £500 Test and Trace Payment until you have contacted your bank, please notify us.

Last updated: Fri 19th March, 2021 @ 14:03