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Where and how to vote (Post, Polling Station, etc.)

On Sunday September 20 between 4.30-6.30am customers may experience online payment disruptions due to essential maintenance taking place. We apologise for any inconvenience caused.

Our Customer Service Centre on Southfield Road is now open for essential enquiries by appointment only. Please be aware that it is mandatory for face coverings to be worn on the premises. More information, including how to make an appointment, can be found in this news story.

For full details on how to vote in the 2019 general election, head to the General Election 2019 webpage.

There are three ways to vote in an election; at a polling station, by post or by proxy. 

Vote at a polling station

Once you have registered to vote, you will receive a poll card at your address telling you where to vote and the hours your polling station will be open.

This will arrive around four weeks before the elections.

Polling stations are open 7am to 10pm on the election day. Staff will be on hand to help so please ask questions if you are unsure of anything. You can only vote at the polling station on your poll card. It is not possible to check online which polling station you should use. 

Voting by post

Postal voting is a convenient and easy way to vote during an election if you are unable to get to the polling station. Any registered persons aged 18 or over can apply for a postal vote.

Postal voting can be used for one election, just a specific period or permanently. You can also choose which address you would like the postal vote to be sent to. Allow enough time to get your ballot paper back to us if posting from overseas.

Full instructions on how to vote by post will be sent with your postal vote pack.

Requesting a postal vote

To request a postal vote please get in touch with our Electoral Services team either by phone or email and they will send you an application form, contact details are below.

Please return completed forms to Electoral Services Charnwood Borough Council. If you wish, you can fill the form in, sign it, scan it in and email it to

To cancel a postal vote you can download, complete and return a Postal Vote Cancellation Form (PDF Document, 0.26 Mb) or request an application using the contact details above.

You need to sign your application form personally because the electoral registration office needs a copy of your signature for voting security reasons. Once you’ve been issued a postal vote you can’t then vote at a polling station.

Returning your ballot papers

Ballot papers and accompanying postal voting statement are usually sent out about two weeks before the day of the election. Once completed you need to return these to us by 10pm on the day of the election, using one of the following options:

  • by post in the pre-paid envelope provided
  • by taking it to a polling station in the ward or constituency
  • by bringing it to the Council Offices.

Please allow plenty of time for posting to ensure that your papers arrive in good time.

Voting by proxy

Voting by proxy means that you can appoint someone else to vote on your behalf if you are unable to get to your polling station.

The appointed person can vote on your behalf by going to the polling station or by postal vote. If the person appointed as your proxy will cast your vote at a polling station, it must be cast at the polling station you are registered to vote at. 

As long as you are on the electoral register and you meet any of the criteria listed below, you can apply for a proxy vote.

To request a proxy vote please get in touch with our Electoral Services team either by phone or email and they will send you an application form, contact details are below.

You will be required to give your signature and date of birth.

Criteria for requesting a proxy vote.

  • You are physically unable to go to the polling station on election day.
  • You are unable to go to the polling station for one particular election, eg. if you are away on holiday.
  • Your job prevents you from going to the polling station on election day.
  • Your attendance on an educational course means you cannot go to the polling station on election day.
  • You are a British citizen living overseas. (Parliamentary and European Parliamentary elections only)
  • You are a crown servant or a member of Her Majesty's Armed Forces.

Please contact our Electoral Services if you need any further information or advice about postal or proxy voting.

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