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Pay by Phone

Contact

Payments Information Line

Tel: 01509 634545

AUTOMATED PAYMENTS LINE - 01509 634555

Telephone imageYou can pay for any of the things listed below 24 hours a day, 7 days a week, by dialling the automated payments line above .

YOU WILL NEED: The unique reference/invoice number for the payment you are making and your debit/credit card details.

You will be asked to select one number from the following options:

  1. Council Tax
  2. Business Rates (NNDR - Non-Domestic Rates)
  3. Housing Rents
  4. Council Mortgages
  5. Miscellaneous Sundry Debtors Invoices (i.e. Garden Waste Bins)
  6. Housing Benefits Overpayments
  7. Charnwood Neighbourhood Housing Invoices

Once you have made your choice of payment you will need to follow the pre-recorded messages and prompts.

Alternatively, if you require assistance to make a payment over the phone, please choose the relevant telephone number from the list below:

For Garden Waste Bins Call 01509 632513 or 634567
For Payable Bulky Waste Collections Call 01509 634567
For Housing/Garage Rents Call 0800 6335548 or 01509 634666
For Housing Benefit Overpayments Call 01509 634841
For other Council Invoices, Council Mortgages, and Charnwood Neighbourhood Housing Invoices call 01509 634817 or 634818
For Council Tax Call 01509 634863 or 634864 or 634807

Please note this service is only available during office hours.

The Advisor will use the online payment service on your behalf to process the payment. Online authorisation will take place so the member of staff can provide you with the confirmation. In addition, if you provide an email address, you will be sent an email as payment confirmation.

Last updated: Fri 22nd January, 2010 @ 11:09