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Benefit fraud

Dear Customers, please be aware that there could be disruptions to online payments on Sunday September 22 between 8am and 12pm due to essential maintenance taking place. We apologise for any inconvenience this may cause.

Benefit fraud is now investigated by the Single Fraud Investigation Service.

Report benefit fraud

Contact details

NBFH, PO Box 224, preston PR1 1GP.

Contact the National Benefit Fraud Hotline on 0800 854 440. Your call is free and confidential, so you will not have to give either your name or address.

Lines are open Monday to Friday 8am-6pm. If you have speech or hearing problems you can use a text phone service on 0800 328 0512. Welsh speakers can call 0800 678 3722.

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