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Public toilets

Our Customer Service Centre on Southfield Road is now open for essential enquiries by appointment only. Please be aware that from August 8 it is mandatory for face coverings to be worn on the premises. More information, including how to make an appointment, in this news story.

Please note: Biggin Street public toilets are still currently closed due to the coronavirus pandemic.

There are still public toilets situated in two locations in Loughborough and there is a charge of 20p for use of Charnwood's public toilets.

The coin machines take various coinage but please note that they do not issue change.

Disabled toilets are free with the use of a radar key.

All facilities are closed on Christmas Day, Boxing Day and New Year’s Day.

Market Place, Loughborough, LE11 3EQ

  • Facilities: Ladies, Gents, Baby changing, Disabled
  • Open: 9am-5:30pm Sunday, Monday, Tuesday, Wednesday, Friday
  • Open: 8:30-6pm Thursday, Saturday

Queen's Park, Loughborough, LE11 3DU

  • Facilities: Ladies, Gents, Baby changing, Disabled
  • Open: until 4pm until further notice 

RADAR keys

Customers can pick up keys from the Council building from July 13 but you will have to queue outside as we can only have two customers in the Main Reception area at one time. Our security team have been instructed to give pre-booked appointment customers priority over walk-ins, and as collection of Radar Keys are a Quick Desk / Service Desk transaction we won't be offering appointments for these.

Please note: Radar keys can be purchased online via Amazon and other retailers at the price of between £2-8. 

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