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Residents in Leicester and its outlying areas, including Birstall, Thurmaston and Wanlip in Charnwood, are to be asked to continue to follow stricter lockdown restrictions for at least two weeks, and non-essential shops will be closed. More information - including frequently asked questions and a postcode checker - can be found at

Reliable performance is important in order to encourage and maintain the usage of quality web-based services.

Our aim is to have this website available for use at all times. This may not always be possible due to essential maintenance, but we are committed to making our site available as close to 100% as possible.

As part of our commitment to providing quality services, we use Govmetric to provide feedback on pages and report problems to services in order to inform and improve content.

Customers wishing to comment on the website can do so by clicking on the 'Faces' bottom right of the screen or alternatively they can contact the Communications Team direct.

Our recent statistics can be found on our website user feedback page.

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