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Street Cleansing

Contact

Cleansing Service

Tel: General Enquiries including Special/Bulky Collections & Sharps and Needle Collection enquiries: 01509 634563

Fly Tipping

Tel: 01509 634563

The Council is responsible for cleansing of all adopted highway; the cleansing of unadopted highways is the responsibility of the land owner. An unadopted highway is one that is not maintainable by the Local Authority, and are usually ‘unmade’ (i.e. no bituminous surface) or may consist of setts (commonly referred to as cobbles). This work is carried out on our behalf by our appointed contractor, Veolia Environmental Servivces Ltd.

To find out about our programme of cleaning use the Navigation on the right of this page to view our Street Cleansing Rota or Litter pages.

Reporting problems

You can report a problem with issues such as abandoned vehicles; graffiti; litter; fly-tipping and other items covered by the cleansing service by using our On-line reporting form.

A NEW VEHICLE AIMS TO MAKE A CLEAN SWEEP OF CHARNWOOD'S STREETS.

Applied SweeperCharnwood Borough Council has purchased an applied sweeper to add to its fleet of refuse, recycling and cleansing vehicles that help make the area a cleaner, greener place to live, work and visit. The new sweeper will be hitting the streets of the Borough every weekday; picking up litter, leaves and general rubbish that has accumulated.

Previously, the streets were cleaned by staff wielding brushes and litter pickers, but the new sweeper will make the task quicker and easier. Charnwood has made excellent progress in ensuring its streets are clean, with latest figures showing that 89% of the streets in Charnwood are deemed by Government to be an acceptable level of cleanliness. This is an improvement of 10% on the previous year's figures.

The sweeper has been branded with anti-littering messages which will encourage people to dispose of their rubbish responsibly. It is hoped this, along with the Council's Street Wardens issuing fines to people who fail to place rubbish in bins, will help prevent littering in the future.

Our Standards

Cleanliness standards are described in the Environmental Protection Act. This specifies zones reflecting how busy they are for pedestrian traffic and therefore how much litter is likely to be generated. The standards allow us to concentrate on dirty areas and not waste time and money on areas that are already clean.

What you can expect

We try to maintain the highest standards in our street cleansing work. We monitor:

  • Your satisfaction with our cleansing work
  • The percentage of streets cleaned to the required standards
  • Spending on our street cleansing

We report on our performance in these and other areas in our Best Value Performance Plan every April, and also publish our targets for improving performance.