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Drainage related contact information

Highway flooding (including blocked gullies)

Leicestershire County Council

Telephone: 0116 305 0001

Website: Leicestershire County Council Online Highways Defect Reporting Form

N.B. Emergencies should always be reported by telephone.

Main rivers

For a list of main rivers please see our Watercourse Management page

Environment agency floodline

Telephone: 0845 988 1188

Website: Environment Agency - Floodline Warnings Direct

Environment agency general enquires

Telephone: 03708 506 506

Website: Environment Agency


Environment agency 24 hour incident line

Telephone: 0800 80 70 60

Public sewers

Blockages (including pre 1937 sewers draining two or more properties)

Severn Trent Water - 24 hour operational emergencies helpline

Telephone: 0800 783 4444

Sewer adoption, connections to public sewers, capacity advice etc.

Severn Trent Water - New Connections Team

Telephone: 0116 234 3834

Website: Severn Trent Water - New Connections Information

Public Sewer Searches

Severn Trent Searches

Telephone: 0115 9627269

Website: Severn Trent Searches

Public sewer map view

Charnwood Borough Council - development management

Telephone: 01509 634737 / 01509 634744

Website: Contact Charnwood Borough Council - Development Management 

Private sewers and drains

Charnwood Borough Council - private housing

Telephone: 01509 634651

Website: Charnwood Borough Council - Private Housing

Additional information: Severn Trent Water

Charnwood Borough Council - development control (inspection of new and altered private drainage)

Telephone: 01509 634 979

Website: Charnwood Borough Council - Building Control

Council house sewers and drains

Charnwood Borough Council

Telephone: 01509 634 666

Website: Charnwood Borough Council Housing

Ordinary watercourses (flooding, blockages, maintenance)

Charnwood Borough Council - land drainage

Telephone: 01509 634 685

Website: Charnwood Borough Council - Land Drainage


Canal & River Trust - East Midlands Waterways

Website: Canal & River Trust - Contact East Midlands Waterways

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