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ICT Strategy

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The Ict Strategy 2016 - 2021 (PDF Document, 0.66 Mb) sets out the Council's approach to using and improving ICT for the next five years -  

In broad terms it seeks to;

  • Assess the Council's current ICT capabilities
  • Identify the principal business challenges that will be addressed using ICT solutions
  • Set out a roadmap for implementing the objectives the strategy

The Strategy was approved by Cabinet on 12th May 2016 and was developed with the three objectives in mind;

  1. Customer agenda - to enable customers to access the Council's services online and have their requirements fulfilled, where practical, through digital solutions
  2. Business agenda - to enable the Council services to make effective use and obtain the maximum benefit from the use of ICT
  3. Technical agenda - to provide a robust, reliable, effective and resilient infrastructure for the efficient delivery of ICT
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