ICT Strategy

The Ict Strategy 2016 - 2021 (PDF Document, 0.66 Mb) sets out the Council's approach to using and improving ICT for the next five years -  

In broad terms it seeks to;

• Assess the Council's current ICT capabilities
• Identify the principal business challenges that will be addressed using ICT solutions
• Set out a roadmap for implementing the objectives the strategy

The Strategy was approved by Cabinet on 12th May 2016 and was developed with the three objectives in mind;

1. Customer agenda - to enable customers to access the Council's services online and have their requirements fulfilled, where practical, through digital solutions
2. Business agenda - to enable the Council services to make effective use and obtain the maximum benefit from the use of ICT
3. Technical agenda - to provide a robust, reliable, effective and resilient infrastructure for the efficient delivery of ICT