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Our strategies and policies

On Sunday September 20 between 4.30-6.30am customers may experience online payment disruptions due to essential maintenance taking place. We apologise for any inconvenience caused.

Our Customer Service Centre on Southfield Road is now open for essential enquiries by appointment only. Please be aware that it is mandatory for face coverings to be worn on the premises. More information, including how to make an appointment, can be found in this news story.

Below is a list of the strategies and policies for Charnwood Borough Council.

Though every effort has been made to include all strategies and policies in this list, there may be a couple we have missed.

If you find anything missing please let us know so we can update our list accordingly.

Our strategies

Our policies

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