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Bulky waste collections

Dear Customers, please be aware that there could be disruptions to online payments on Sunday September 22 between 8am and 12pm due to essential maintenance taking place. We apologise for any inconvenience this may cause.

Please note: We will soon be introducing a new charging system for bulky waste collections.

From Monday October 7, 2019 there will be a £20 charge for each bulky waste collection for up to three items. This is because of increasing pressure on Council finances and the need to find alternative ways to fund services. In circumstances where paying the charge would cause residents exceptional hardship, they will be able to apply for the charge to be waived.

Before requesting a bulky waste collection, please consider whether your items could be of use to someone else.

Please be aware that items we collect are broken up and not re-homed, so if items are reusable it is much better for them to go to charities/organisations that can find a new home for them.

Charities such as SOFA, The British Heart Foundation, Sue Ryder, Loros, Sense and many more can often arrange to collect your items for free, and all donations support their work in the local community. There are also a number of other reuse sites such as: Freecycle, Freegle, EcoBees that enable you to re-home your items.

For further information and to find the details of other charities organisations please see the Less Waste website

If you are having new electrical items delivered the retailers will often take away the old item for recycling.

Please remember if someone takes your waste away for you and dumps it illegally, you could be the one who lands in court. Read up on what we call duty of care and the If Only campaign from 2018 which focused on stopping people illegally dumping their waste.

Leicestershire County Council has useful information on how to dispose of different products. Please see the links below to the LCC website and recycling and household waste sites in Charnwood. 

Collection days and times

Items are collected on a Monday (excluding Bank Holidays and the month of May, when collections are made on Saturdays) and items need to be presented for collection by 6am. The deadline for requesting or cancelling a collection is 3pm on the Friday before; any requests received after 3pm will not be collected until the following Monday. 

Until the changes mentioned at the top of the page are introduced in October, each household is entitled to three free collections a year or nine items, whichever comes first. After this, collections will be priced at £15 per collection of every three items.

Please note that a three-piece suite will count as three items, as will a bed, headboard and mattress.

Apply online for a bulky household waste collection

Start now

There is a 50 per cent concession available for residents on certain income-related benefits. Please call 01509 634563 to find out if you qualify and how to apply.

Cancelling a collection

If you need to cancel a bulky household waste collection, please call 01509 634563 before 4.30pm on Friday.

Bulky items we will collect

Electrical

  • Cooker
  • Dishwasher
  • DVD/CD/Video player
  • Fridge
  • Freezer
  • Microwave
  • Oven
  • PC – Personal Computer
  • Printer
  • Small kitchen appliances
  • Stereo equipment
  • TV
  • Tumble dryer
  • Vacuum cleaner
  • VDU (computer screen)
  • Washer dryer
  • Washing machine

Non Electrical

  • Armchair
  • Bed base
  • Bed frame
  • Bookcase
  • Cabinet
  • Chair
  • Chest of drawers
  • Coffee table
  • Cupboard
  • Desk
  • Head board
  • Mattress
  • Mirror
  • Shelves
  • Sofa
  • Sofa bed
  • Table
  • Wardrobe – dismantled
  • Wardrobe – freestanding

Fridges and freezers

We can collect domestic fridges or freezers, provided they can be carried and moved by two operatives. 

We are unable to accept commercial fridges or freezers.

We do collect fridges from caravans if the caravan is your permanent residence however we are unable to collect fridges from caravans that are used for leisure purposes. 

Please note: Fridges, freezers and other white goods are collected separately from other items, but can be booked the same as any bulky waste collection. 

Small electrical appliances

If the item is broken beyond repair you can take it to one of the local tip sites where dedicated bins for electrical items are available.

Alternatively, just as some retailers collect your old appliances for recycling, a number of them will also accept your old small electrical items for recycling when you buy new ones.

Computers

There are several recycling and disposal options for computers but you must always take care to erase any personal data from them. The consumer organisation Which has put together a helpful guide to recycling your computer safely.

How many bulky waste collections can I have

Each household is entitled to three free collections a year or nine items, whichever comes first. After this, collections will be priced at £15 per collection of every three items. The year starts from the date of your first collection. Each bulky waste collection can contain up to three bulky waste items.

Please note: This is changing from October 6, 2019 following a Cabinet meeting in July 2019.

What if my items aren't on the list?

Head to the Leicestershire County Council's How do I dispose of... page for a full A-Z list of items and how to dispose of them.

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