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Bulky waste collections

Before requesting a bulky waste collection, please consider whether your items could be of use to someone else. Charities such as SOFA can arrange to collect your items and all donations support their work in the local community. There are also a number of other reuse sites too such as: 

Bulky waste items are collected on a Monday and items need to be presented for collection by 7am. Each household is entitled to three free collections a year or nine items, whichever comes first. After this collections will be priced at £15 per collection of every three items.

Please note that a three-piece suite will count as three items, as will a bed, headboard and mattress.

Apply online for a bulky household waste collection

There is a 50 percent concession available for residents on certain income-related benefits. Please call 01509 634563 to find out if you qualify and how to apply.

Bulky items we will collect

We will collect freestanding furniture, domestic appliances and household items in sacks and boxes where appropriate.

Examples of bulky items we can collect:

  • bikes
  • computers, TVs, stereos etc.
  • carpets and underlay
  • bookcases, chests of drawers, ottomans, sideboards and wall units
  • tables and desks
  • beds, mattresses and head boards
  • microwaves, toasters, kettles
  • prams, pushchairs and children's car seats
  • garden tools

Fridges and freezers

We can collect domestic fridges or freezers, provided they can be carried and moved by two operatives. 

If your fridge or freezer is larger than this, please advise the Contact Centre when booking your collection or include this information on the online form. Your request will need to be investigated and agreed by an officer before collection can take place. We are unable to accept commercial fridges or freezers.

We do collect fridges from caravans if the caravan is your permanent residence however we are unable to collect fridges from caravans that are used for leisure purposes. 

Please note that fridges, freezers and other white goods are collected separately from other items, but can be booked the same as any bulky waste collection. 

Bulky items we won't collect

Examples of bulky items that we cannot collect:

  • structural fitments, e.g. doors, windows, bathroom suites, fitted kitchens
  • bags of waste, building materials, wood
  • sheds, fencing, gates, fence posts
  • trade items
  • motorised vehicles (or parts) including wheelchairs
  • Radiators
  • Gym equipment

Pianos cannot currently be collected as part of the service due to restrictions in the size of the skips in the household recycling centres.

We also won't collect garden waste as part of a bulky waste collection but we do offer a fortnightly brown bin garden waste collection service.

Small electrical appliances

If the item is broken beyond repair you can take it to one of the local tip sites where dedicated bins for electrical items are available.

Alternatively, just as some retailers collect your old appliances for recycling, a number of them will also accept your old small electrical items for recycling when you buy new ones.


There are several recycling and disposal options for computers but you must always take care to erase any personal data from them. The consumer organisation Which has put together a helpful guide to recycling your computer safely.

How many bulky waste collections can I have

Residents are entitled to up to three collections per year, the year starts from the date of your first collection. Each bulky waste collection can contain up to three bulky waste items.

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