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Recycling and waste

On Sunday September 20 between 4.30-6.30am customers may experience online payment disruptions due to essential maintenance taking place. We apologise for any inconvenience caused.

Our Customer Service Centre on Southfield Road is now open for essential enquiries by appointment only. Please be aware that it is mandatory for face coverings to be worn on the premises. More information, including how to make an appointment, can be found in this news story.

We collect refuse and recycling from all homes in the borough. We also run a paid-for garden waste service.

Further information about our household waste collection service can be found in our waste collection policy:

There's also lots of information in Casepak and Leicestershire County Council's Recycling information booklet and our big guide to recycling.

If you want to see how our contracts are performing please visit the related document section at the bottom of this page.

If you can't find what you need on the pages above, please call 01509 634563 or email .

Check your bin collection day

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