Charnwood Borough Council

A new way to pay

Council Tax payment books and Bank giro credit instalment slips are no longer be available – these have been replaced by the new barcoded bills.

The barcodes enable such bills to be paid at any Post Office or any local shop displaying the ‘PayPoint’ sign in the window or at the till.

This means that there are now over 50 locations across the Borough where you can pay and over 32000 locations across the UK (13000+ Post Offices and 19000+ PayPoint outlets).

Cash payments can be made for FREE at all PayPoint outlets (some may also accept debit cards, but may charge you for this), while at Post Offices you can pay by cash, cheque or debit card for FREE.

To make a payment, take your bill or invoice to any Post Office or PayPoint outlet, along with your payment. Hand it to the assistant for them to scan the barcode and then give them your payment, stating how much you want to pay. (You will need to ensure you know the amount you wish to pay, as the staff at these locations will not have access to this information or any of your account details). Once your payment has been processed they will give you your bill or card back, along with a receipt, which you should keep in a safe place to help you keep track of your payments.

As well as being open Monday to Friday many Post Offices are open on Saturday mornings and most of the PayPoint shops are also open in the evenings and at weekends, so you will be able to pay at a time and place that suits you.

Further details and answers to any questions you may have can be found on our Frequently Asked Questions page or on our “Ways to Pay” leaflet or alternatively please contact us.