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Bank holiday opening arrangements

As a result of the Bank Holiday there will be some changes to services and facility opening hours:

Council offices at Southfields

The main council office building at Southfields (including the main switchboard - 01509 263151) will close at 5pm on Thursday, April 18 (last ticket to see a customer services advisor in the Customer Service Centre will be issued at 4.45pm) and remain closed until 8.30am on Tuesday, April 23.

Refuse collections and bulky items

Refuse, recycling and garden waste collections will not be affected by the Bank Holiday.

Bulky Collections

Bulky waste collections booked after 3pm on Friday, April 12 and up to midday on Good Friday (April 19) will be collected from 6am on Saturday, April 20.

Any collections booked after this time will be collected on Monday, April 29.

Tip information

For information on tip opening times over the Easter weekend, see the document below. If you require any more information, please contact Leicestershire County Council.

Contact Centre

The Council's Contact Centre arrangements are as follows:

  • Open Friday, April 19 from 8.30am – 1pm for Housing and Cleansing enquiries only
  • Closed from 1pm Friday, April 19 until 8.30am Tuesday, April 23

Housing issues

  • Tel: 01509 634567 (Homelessness, Housing Allocations, the Housing Register) or
  • Tel: 01509 634666 (Tenancies, Repairs, Maintenance, Rents & Sheltered Housing)

Refuse and recycling issues 

  • Tel: 01509 634563

Emergency numbers:

The following numbers can be used in an emergency outside of opening hours

  • Council Emergency 0333 2008811
  • Emergency Housing and Homelessness 01509 634567
  • Lifeline Service  01509 643970
  • Emergency Repairs 01509 634666

Police enquiry desk

The police enquiry desk located in the council offices will be closed from 4.45pm on Thursday, 18 April and will re-open at 8.30am on Tuesday, 23 April. 

Job centre

The job centre located in the council offices will be closed from 5pm on Thursday, 18 April and will re-open at 9am on Tuesday, 23 April. 


Tel: 01509 233754

  • Good Friday, April 19 - Open 10am until 4.30pm
  • Saturday, April 20 - Open 10am until 4.30pm
  • Easter Sunday, April 21 - Open 2pm until 5pm
  • Bank Holiday Monday, April 22 - Closed

Charnwood Leisure Centres

For details about opening times for the three leisure centres visit the relevant website:

Loughborough Leisure Centre
Tel: 01509 611 080

Soar Valley Leisure Centre
Tel: 01162 375 267

South Charnwood Leisure Centre
Tel: 01162 640 057

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