The next Bank Holiday is Monday May 29, 2023.
As a result of the Bank Holiday, there will be some changes to services and facility opening hours.
Please note: While there are changes to the opening hours of the office and availability over the phone, our online forms are available 24 hours a day, seven days a week.
Council offices at Southfields
The main council office building at Southfields is currently open to customers on an appointment-only basis. It will close at 4pm on Friday, May 26 and remain closed until 9am on Tuesday, May 30.
The Council's telephone service will open until 4pm on Friday, May 26 and remain closed until 9am on Tuesday, May 30.
The following numbers can be used in an emergency outside of opening hours:
- Council Emergency 0333 2008811
- Emergency Housing and Homelessness 01509 634567
- Lifeline Service 01509 643970
- Emergency Housing Repairs 01509 634666
Please note: For the recycling and refuse services, there are online forms which are available 24 hours a day, seven days a week.
Other services at the council offices
Jobcentre Plus will close at 5pm on Friday, May 26 and remain closed until 9am on Tuesday, May 30.
Refuse, recycling and garden waste collections will not be affected by the Bank Holiday.
Bulky waste collections
Details on the types of bulky waste collections and the online form for booking a collection can be found on the bulky waste webpage.
Bookings for both kinds of bulky waste collections will close at 2pm on Friday, May 26.
Collections for standard bulky waste collections will take place from 6am on Saturday May 27.
Collections for upholstered/soft furnishing bulky waste collections will take place between Tuesday May 30 and Friday June 2.
For all collections, please leave your items outside of your property until they are collected and make sure that your items are ready for collection at 6am on the day of your booking.
Commercial waste service changes
Commercial waste collections will take place on Saturday May 27 instead of Monday May 29.
Loughborough Town Hall
Visit the Loughborough Town Hall website for the latest information and opening times.
Opening times for Charnwood Museum can be found on the Charnwood Museum website.
Charnwood Leisure Centres
Please use the links below for information and opening times for each centre:
Last updated: Tue 23rd May, 2023 @ 13:25