Online Services

Get access to our services at a time that suits you, and without having to phone up or visit our offices. The links below will take you to pages where you can request or pay for services, search for information, or report things to us - and as our new website grows, so will this list.

Top Tasks

Go to our Top Tasks page for a full list of the most popular tasks within the following services:

Benefits, Council Tax, Housing, Parking, Planning, Recycling and Refuse, Transport and Streets, Voter Registration

Useful Tools

My Charnwood - Insert your Postcode and find out information relevant to your area, including refuse, recycling & garden waste collection dates.

Benefits Calculator - On-line Calculator for working out benefit entitlements.

On-line Contact Forms

The Council has a number of forms which are available to complete on-line, including a general form for submitting enquiries, comments, compliments, complaints or suggestions to the Council.

Follow this link for a full list of all the On-line Forms available.

Pay For it

You can pay for the following services On-line:

Council Tax
Housing Rent
Business Rates
Council Mortgage
Debtor Invoices,
Fixed Penalty Notices (e.g. for litterng)
Housing Benefit Overpayments
Other Landlord Services Invoices (i.e. Charnwood Lifeline, recharges etc)
Garden Waste Scheme
Bulky Waste Collections (where necessary)

Tell us About it

You can report problems in the following services:

Refuse/Recycling/Litter/flytipping; Planning; Flooding; Street lighting; Street naming/numbering; Abandoned vehicles; Graffiti; Grounds Maintenance; Housing; Electoral Registration; Buildings dangerous structures).

For any subject not listed above use the 'Other' option.

Bookings on-Line

Book a Bulky Waste Collection
Households are entitled to 3 free bulky waste collections each year

Leisure Centre Bookings
Online booking is available for both the Loughborough and Soar Valley Leisure Centres.

Town Hall Tickets
Purchase tickets for events at Loughborough Town Hall.

Searches and Registers

Building Regulation search
Information on Building Regulations historic information, competent person notifications, CON29 information (Building Regulations only)

Committee Paper Search
Information about the committees at Charnwood Borough Council, including committee membership, meeting agendas and minutes.

Planning Application Search
Development Control is part of Planning Services and deals with the processing of planning applications.

Houses in Multiple Occupancy Register
Public Register for HMO licence holders.

Food Hygiene Scheme
Information on standards of hygiene in Charnwood's food premises.

Licensing Register
You can now view the register of applications made and licences issued under the Licensing Act 2003.

Tenant Finder Register
Stress free way to find tenants for your property.

My Charnwood - Property Search
Find your nearest services / facilities with this online search tool.

General Council Information

Council Fact Sheets
Leaflets giving information about Council Services

Job Vacancies
A weekly updated list of current vacancies at Charnwood Borough Council.

Have your Say Consultations
Information about current and past public consultations.