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Charnwood Lifeline (Emergency Response Service)

The Charnwood Lifeline service is an emergency response service. It operates 24 hours a day, 365 days a year for anybody who wants that extra reassurance or assistance in an emergency at home. 

Lifeline is managed by the council and provides security and peace of mind to older, disabled and vulnerable people.

The service costs £200 a year (£17 a month) plus a one-off installation fee of £30. This cost may be reduced to £135 a year (£11.25) if you qualify for a Community Alarm Scheme Grant.


How does it work? 

By pressing a red button on the alarm unit or pendant, you will call the Control Centre where trained staff will answer your call, assess the situation and take any necessary action. 

There is also a personal alarm (on a pendant or wristband) which can be used up to 100 metres away. We also fit a key safe to the outside of your property so the emergency services can access your home if necessary. 


How do I get it?

Call us on 01509 643970 or fill out the online form to arrange for a free, no obligation demonstration so you can see for yourself how Lifeline works.


View the video below to find out what the service means to Sean Fitzpatrick.

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