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How to pay a bill

On Sunday September 20 between 4.30-6.30am customers may experience online payment disruptions due to essential maintenance taking place. We apologise for any inconvenience caused.

Our Customer Service Centre on Southfield Road is now open for essential enquiries by appointment only. Please be aware that it is mandatory for face coverings to be worn on the premises. More information, including how to make an appointment, can be found in this news story.

We offer a variety of ways for you to pay your bills and invoices.

For more details on your preferred method of payment just select from the links provided on this page.

Pay by phone

Make an online payment

Parking Contravention Notices (Parking Fines) are now payable to Leicestershire County Council and can be paid on-line or by telephone on 08458 450 450.

More information on how to pay a bill online

Standing orders

You can use this method to pay for the following:

  • Housing Benefit overpayments - 01509 634841
  • Rents - 0800 6335548 or 01509 634666

Cheques and postal orders

You can use this method to pay for; Council Tax, Housing Rent, Business Rates, Sundry Invoices (including Garden Waste Scheme), Housing Benefit Overpayment, Council Housing Invoices, Miscellaneous Income.

Send cheques or postal orders to the following address:

Charnwood Borough Council Financial Services
Southfields
Loughborough
Leicestershire
LE11 2TU

Cheques should be made payable to 'Charnwood Borough Council'. Please write your invoice, account or reference number (as shown on your bill) and what the payment is for i.e. Council Tax, Rent etc, on the back of your cheque or postal order.

Receipts are only issued if requested. Please do not send cash through the post as it is not secure.

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