We offer a variety of ways for you to pay your bills and invoices.
For more details on your preferred method of payment just select from the links provided on this page.
Parking Contravention Notices (Parking Fines) are now payable to Leicestershire County Council and can be paid on-line or by telephone on 08458 450 450.
More information on how to pay a bill online
Payments at the Council offices from November 1
Please note that we will no longer be accepting cash, cheque and chip and pin payments at the Charnwood Borough Council offices at Southfields from November 1, 2023.
Customers will be encouraged to make payments online in the first instance, but you will still be able to make payments at Post Offices and Paypoint outlets.
The nearest Paypoint outlet is at JC’s on Bedford Square, which is approximately two-minutes’ walk from the Southfield offices and is open until 10pm on weekdays.
Standing orders
You can use this method to pay for the following:
- Housing Benefit overpayments - 01509 634841
- Rents - 0800 6335548 or 01509 634666
Barcoded bills and invoices
We provide a barcoded bill or invoice facility through Allpay.net. You can use this method of payment for the following:
- Council Tax
- Business Rates
- Benefits Overpayments
- Garden Waste Bins and other invoices
- Housing Services Invoices
The barcodes enable you to pay bills/invoices at any Post Office or local shop displaying the ‘PayPoint’ sign in the window or at the till.
The Post Office network is the largest retail branch network in the UK and PayPoint outlets are usually located in convenience stores and service stations.
Make a payment
Present your bill or invoice to any Post Office or PayPoint outlet, along with your payment. You will need to know the amount you wish to pay, as the staff at these locations will not have access to your account details
Once your payment has been processed you will issued with a receipt, which you should keep in a safe place to help you keep track of your payments.
Cash payments can be made for free at all PayPoint outlets, though some debit cards may be charged. Post Offices allow you to pay by cash, cheque or debit card for free.
Cash payments cannot be made at our offices. Please do not send cash through the post as it is not secure.
BACS and Home banking services
You can use home banking to pay for the following:
- Council Tax
- Housing Rent
- Business Rates
- Invoices (including Garden Waste renewals)
- Housing Benefit Overpayment
- Council Housing Invoices
To make a payment using the telephone, TV, computer or other remote banking services offered by your bank or building society, please quote the following:
- Sort Code: 40-30-24
- Account Number: 61820559
- Council account or invoice number: shown on your bill, notice or invoice
Please note:
- In respect of Council Tax payments, please pre-fix this account/reference number with 78
- Housing rent payments via standing order should be prefixed 73 followed by your 8 digit Tenancy Reference number
This is important as we may experience difficulty in crediting your account without the correct account or invoice number. Please allow up to ten working days for your payments to reach us.
BACS payments
You can use BACS to pay for the following:
- Business Rates
- Contract Parking
- Invoices
- Council Housing invoices
- Planning Applications
Please quote the following:
- Sort Code: 40-30-24
- Account number: 61820559
- Your council account number or payment reference: shown on the front of your bill or notice.
It is most important to make sure that this number is quoted on all remittance advices as we may experience difficulty in crediting your account if it is not quoted.
For Planning payments you must quote the Planning Application or Planning Portal reference number. You should also email a remittance advice to income@charnwood.gov.uk including your name and planning application details (including site address) as we may experience difficulty in applying your payment to your application without this.
Last updated: Tue 1st August, 2023 @ 14:25