There are 263 cameras located at various places throughout the borough which are monitored and recorded 24 hours per day, 365 days a year. Evidence is retained for a period of 28 days.

We monitor CCTV cameras in the following areas:

  • Anstey
  • Barrow upon Soar
  • Birstall
  • Loughborough
  • Shepshed
  • Syston
  • Thurmaston

The CCTV team monitors cameras on behalf of a range of other organisations e.g. businesses, parish councils, schools etc. We currently monitor via fibre, broadband and wireless so can advise on a system to best suit your needs and budget.

If you are interested in finding out about our monitoring service, please contact the CCTV team on 01509 632562.

The Data Protection Act

Under the UK GDPR and the Data Protection Act 2018 you have the right to receive a copy of any personal information that the Council holds about you and this is known as a 'subject access request'.

When making a request to view material you must be able to satisfactorily prove your identity and provide sufficient details to enable the data to be located. Depending on what footage is available, the information you receive could provide video evidence of incidents such as road traffic accidents or acts of vandalism which may be used when making insurance claims. 

CCTV Images Request Form

Procedure and complaints

A member of the public wishing to register a complaint with regard to any aspect of the CCTV Service should write to us and it will be dealt with in accordance with our complaints procedure.

For more information about how the council handles your data and your rights under the data protection legislation please see the following webpages:

We comply with the UK General Data Protection Regulation (GDPR), the Data Protection Act 2018 (DPA), the Freedom of Information Act (FOI) and the Regulation of Investigatory Powers Act (RIPA). The links for which can be accessed below.

Last updated: Thu 26th October, 2023 @ 15:49