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Providing boarding for cats and dogs

Dear Customers, please be aware that there could be disruptions to online payments on Sunday September 22 between 8am and 12pm due to essential maintenance taking place. We apologise for any inconvenience this may cause.

If you provide or arrange for the provision of accommodation for other people’s cats or dogs in the course of a business in any premises where the provision of that accommodation is the purpose of the business you require a licence under the Animal Welfare (Licensing of Activities Involving) (England) Regulations 2018.

This is further split into four parts providing boarding for:

  • Cats
  • In kennels for dogs
  • Home boarding for dogs
  • Day care for dogs

Licence Conditions and Guidance - Further information on what is classed as a business and what activities are considered in or out of scope is available in the following DEFRA documents:

These documents also detail the licence conditions that you would need to comply with if you were granted a licence.

Application form and fees

Animal Activity Licence Application Form – there is one generic Animal Activity Licence Form that covers all activities. Sections 1 to 4 must be completed for all application, and then complete the relevant sections for the activities that you are applying for.

Application and Licence Fee – The fees for an Animal Activity Licence are split into an application fee which must be received with the application and a licence fee which is required to be paid once the licence is approved and covers the length of the licence.

Additional Information

Licenses will be issued for one, two or three years depending on their risk and star rating. New businesses can only achieve a one or two year licence.

Further information on the new licensing process is available on our Animal Activity Licensing FAQs page.

For new applications, planning permission may be required. Further information can be obtained from Planning Services.

Star ratings

Businesses are encouraged to display their star ratings, which came into effect on October 1, 2018.

Businesses have 21 days to appeal their star rating.

Please see the details of the star ratings in the table below:

1 Star / 1 Year Licence

Business that has minor failings against the minimum standards.

2 Star / 1 Year Licence

Business is compliant with both the minimum and they are either a new business (*) or considered higher risk due to previous history etc.

3 Star / 2 Year Licence

Business is compliant with the minimum standards.

(**) would be considered compliant with the optional higher standards, but they cannot achieve increasing the unit size by 1.5 times which is required by the higher standards.

4 Star / 2 Year Licence

Business is compliant with both the minimum and optional higher standards and they are either a new business (*) or considered higher risk due to previous history etc.

5 Star / 3 Year Licence

Business is compliant with both the minimum and optional higher standards.

List of Animal Activity Licenses

The list of animal activities licensed in Charnwood can be viewed in the document below:

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