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Housing

Our Customer Service Centre on Southfield Road is now open for essential enquiries by appointment only. Please be aware that from August 8 it is mandatory for face coverings to be worn on the premises. More information, including how to make an appointment, in this news story.

We are responsible for a range of issues to do with housing in both council-owned and privately-rented properties.

We can assist and advise on issues including homelessness, accommodation standards and anti-social behaviour.

Coronavirus (COVID-19) Guidance for Landlords and Tenants

The Government has issued non-statutory guidance for landlords and tenants in the private and social rented sectors on:

  • Measures relating to notices seeking possession as amended by the Coronavirus Act 2020
  • Court action on possession cases during the Coronavirus (COVID-19) outbreak
  • Property access and health and safety obligations in the context of Coronavirus (COVID-19) restrictions

The guide can be found below:

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