Comments, compliments, complaints

If you have sent us your comments we will try to use what you say to help us improve what we do. If you have sent us a compliment we will pass it on to the people concerned and if you have sent us a complaint we will follow our complaints procedure.

There are a number of ways you can have your say about our services. These are listed below:

Online

• Send a comment, compliment or complaint using our on-line feedback form

Email us

• information@charnwood.gov.uk
• complaints@charnwood.gov.uk
   

Write to us

• [relevant department],Charnwood Borough Council, Southfields, Loughborough, LE11 2TR.

Call us

• 01509 263151 - Ask for the relevant department.

Visit us

• Customer Service Centre, Charnwood Borough Council, Southfields, Loughborough, LE11 2TR.
  

Need an alternative language or braille?

• Tel: 01509 634560