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Comments, compliments, complaints

For a full list of refuse and recycling collection dates and Council opening times over the Christmas period, head to this webpage.

If you have sent us your comments we will try to use what you say to help us improve what we do. If you have sent us a compliment we will pass it on to the people concerned and if you have sent us a complaint we will follow our complaints procedure.

There are a number of ways you can have your say about our services. These are listed below:


Online


Email us

Write to us


Call us


Visit us

  • Customer Service Centre, Charnwood Borough Council, Southfields, Loughborough, LE11 2TR.


Need an alternative language or braille?

  • Tel: 01509 634560
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