We gather the views of our residents, partners and other service users through consultations about a number of issues.

Your views help shape the services we provide to you.

Below is some information on consultations currently being undertaken by, or involving, Charnwood Borough Council. 

To find out what we have done in the past and the results and outcomes of recent consultations please visit our past consultations page.

Tenancy agreement consultation

We are consulting tenants over a new tenancy agreement and would like to hear the views of both existing Charnwood secure and introductory tenants.

Your existing tenancy agreement is now over ten years old and the service needs to update it in line with changes in the law, regulation and recognised good practice.

In order to replace your existing tenancy agreement with the new one, the service must consult tenants and consider any comments made about the proposed new agreement, before informing you of when the new agreement will take effect.

We have written to tenants with the new agreement enclosed plus some information designed to help them see what changes the service is planning to make.

The consultation ends on Friday November 19, 2021.

Full details can be found on the tenancy agreement consultation webpage.

Residents' survey

The Council is currently conducting its residents' survey. The survey is carried out every two years. It is being carried out by an organisation called MEL Research and it is a telephone survey to gather feedback on how satisfied residents are with Council services and life in the borough. If you receive a telephone call and have time to assist us with the survey, that would be greatly appreciated. If you have any issues or concerns, please email communications@charnwood.gov.uk.

Consultation on Gambling Policy 2022 – 2025

Charnwood Borough Council is required under Section 349 of the Gambling Act 2005, to review, consult and publish a Gambling Policy every 3 years.  Our current policy became effective in 2019 and must be reviewed and re-published by January 31, 2022.

More information can be found on the Gambling licences webpage.

Rogue landlords consultation

We are currently obtaining further intelligence on the housing stock, tenants and the owners of properties and are undertaking research to identify rogue landlords across the borough and take the appropriate action.

BMG Research has been commissioned by Charnwood Borough Council to carry out face-to-face interviews with residents. BMG Research Interviewers will be carrying an identity card with a photograph; please ensure you check the identity card if they knock on your door.

The responses you give will be linked to your details and passed back to Charnwood Borough Council. You will not be contacted further about the answers you give unless you give your permission to do so. BMG Research will ensure all information is handled and stored securely.

If you have any questions or concerns about the survey, you can contact the BMG Research Helpline on 0800 358 0337. This number is free from landlines, although mobiles may be charged. Alternatively, you can call BMG Research on 0121 3336006 and ask to be put through to Jordan Harrold.

Last updated: Tue 26th October, 2021 @ 16:11