We understand residents may be concerned about the rising cost of living.

This web page has been put together to provide information and useful links to a range of different agencies which may be able to help those needing further support.

Whether you’re worried about loan repayments and want to know where to get financial support or legal advice, want to know more about the support available for food provision or need information about housing, we hope the below information is helpful.

It is also worth checking what support you may be eligible for if you or someone you care for has a disability.  More information about disability benefits can be found on the Government website.

Legal support

  • Charnwood Citizens Advice Bureau - offers free, confidential, impartial, and independent help and advice on a wide range of subjects including debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems.
  • Legal Aid - If you are on low-income Legal Aid may pay for your solicitor.

Budget and debt advice

  • Benefits calculator– use the independent benefits calculator to find out what benefits you may be eligible for and how to claim.
  • Community Money Advice - a national charity with local centres committed to supporting people overcome their money problems.

Financial support

  • Council tax energy rebate – From April 1, most households in council tax bands A to D will qualify for a payment (rebate) of £150.
  • Household Support Fund (LCC) – The Household Support Fund has been provided by the Government to local authorities to support families with children and individuals most in need this winter. Applications closed on March 31 however the Government announced the fund would be extended throughout 2022. 
  • Universal Credit - Universal Credit is a new benefit for working age people who are on a low income or out of work.
  • Personal Independence Payment - help with extra living costs if you have a long-term physical or mental health condition or disability and find it difficult doing certain everyday tasks or getting around because of your condition.
  • Carers Allowance -  financial support for those who care for someone at least 35 hours a week and they get certain benefits.
  • Clockwise Credit Union - a fair, responsible and people focused credit union, providing a range of financial products and services to the local communities of Leicester, Leicestershire, Rutland.
  • Stop Loan Sharks - investigates and prosecutes illegal money lenders and provides support for borrowers in the UK.


  • The Bridge East Midlands - provides sustainable housing support, advice and solutions for homeless and vulnerable people in Loughborough.

Food provision

  • Your Store - a social supermarket which aims to support people who are eligible and may currently be using food banks transition to more independence by becoming a Your Store member.

Welfare and mental health support

  • Charnwood Welfare Provision - an emergency service ran by The Bridge East Midlands available to assist people in crisis who are without food/gas/electricity.
  • Age UK Leicester Shire & Rutland - Age UK Leicester Shire & Rutland is an independent local charity working in the local community to help older people live happier, active, fulfilled and socially-engaged lives in communities.
  • Start a Conversation - committed to building a community that supports the mental health and wellbeing of people across Leicester, Leicestershire, and Rutland.
  • Mind – mental health charity which provides advice and support to empower anyone experiencing a mental health problem.
  • Every Mind Matters – practical tips and advice from the NHS on how to look after your mental health and support others.

Last updated: Thu 19th May, 2022 @ 11:15