Links to welfare, physical and mental health support services for Ukrainian refugees can be found below:


How to access NHS services (posters)

Posters have been developed by the NHS to provide advice for Ukrainian refugees entering the UK on how to access NHS services. They come in three languages - Ukrainian, Russian and English.

Family support and safety

The following links might be useful for residents:

Cyber security

Take steps against the heightened cyber threat. Learn how to stay safe and secure online on the Cyber Aware website

Find a Warm Welcome Space near you

Warm Welcome Spaces come in all different shapes and sizes, from a homework club in a local church, to over an over 65s community centre drop-in and library co-working desks.

Simply enter your postcode and requirements to find the right space for you:

Find a Warm Welcome Space near you

Welfare and mental health support

  • Charnwood Welfare Provision - an emergency service ran by The Bridge East Midlands available to assist people in crisis who are without food/gas/electricity.
  • Age UK Leicester Shire & Rutland - Age UK Leicester Shire & Rutland is an independent local charity working in the local community to help older people live happier, active, fulfilled and socially-engaged lives in communities.
  • Start a Conversation - committed to building a community that supports the mental health and wellbeing of people across Leicester, Leicestershire, and Rutland.
  • Mind – mental health charity which provides advice and support to empower anyone experiencing a mental health problem.
  • Every Mind Matters – practical tips and advice from the NHS on how to look after your mental health and support others.

Food provision

  • Your Store - a social supermarket which aims to support people who are eligible and may currently be using food banks transition to more independence by becoming a Your Store member.

Health and wellbeing

Active Charnwood offer a range free of charge/low-cost health and wellbeing programmes.

For further information on any of the schemes listed below please contact:

  • Free weekly Health & Community led walks
  • Free cycling and running programmes
  • Subsidised stay and play active early years offer
  • Discounted Holiday Activity programme via the Active Charnwood Wild Card scheme
  • Youth Engagement Activator offer to schools and free access to a youth sports club at Loughborough Leisure centre       
  • Access to free/ low-cost targeted Health intervention schemes, that include GP/Cardiac Referral and Falls prevention programmes
  • The Council’s three leisure centres operated by Fusion-Lifestyle offer concessionary rate on all activities which are targeted at those 60+, Students, Children under 16, the unemployed and those on disability living allowance
  • Fusion-Lifestyle in partnership with Children & Family Wellbeing Service help families in need and Care Leavers providing access to swimming and gym sessions for 50p across all three CBC owned leisure centres
  • The Fusion Sports Development team offer a range of targeted activities for residents 
  • Free health roadshows within Community settings which includes health advice, signposting and support to relevant NHS services, health checks and information on how to keep active/local physical activity opportunities
  • Low-Cost weight management/physical activity sessions

Active Charnwood are collaboratively working with Active Together (County Sports Partnership) and all local authority partners to continually promote the ‘sport and physical activity offer’ through the county wide ‘Let’s Get Moving Campaign’ utilising all forms of media i.e., Active Charnwood/CBC website, Facebook, Twitter, Instagram, resident keep in touch newsletter, etc.

Visit the Active Charnwood website

Last updated: Fri 31st March, 2023 @ 10:02