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Recycling and waste online services

We are currently running a reduced garden waste collection service. Your bin will be emptied once this month. For more information, please visit www.charnwood.gov.uk/gwr.

For the latest information on service changes, advice and support, please visit www.charnwood.gov.uk/coronavirus.

We have a number of recycling and refuse services and options available to customers.

This webpage is where you can find all of the relevant forms to purchase, sign-up for, cancel and renew all the services related to recycling and refuse.

If you can't find what you're looking for here, head to the recycling and waste webpage or check out our recycling and refuse FAQs.

Check your bin collection day (recycling, garden and general waste)

Check my bin collection day

Report a missed bin collection

Report a missed bin collection

Report a refuse or recycling issue

You can use this form to report an issue with the recycling and refuse service, including:

  • bin put back in wrong place
  • wheelie bin not delivered
  • damaged waste container
  • other

Report a refuse and/or recycling issue

Order recycling sacks and/or battery bags

Order recycling sacks and/or battery bags

Apply online for a bulky household waste collection

Apply for a bulky waste collection

Apply for an assisted collection

Apply for an assisted collection

Apply for the garden waste service

Use this form to start a new subscription or apply for an extra bin.

Apply for the garden waste service

Renew your garden waste subscription

Use this form to renew an existing garden waste service subscription.

Renew your garden waste subscription

Tell us if you are moving home

Use this form to tell us if your address has changed, we can then update your information on our system.

Inform us that you are moving home

Cancel your garden waste subscription

Use this form to cancel your garden waste subscription. Please note that when you cancel your subscription your bin will be collected (taken away) within 7 working days.

Please place the bin where you would normally leave it on collection day as soon as possible.

Cancel your garden waste subscription

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