We have a number of recycling and refuse services and options available to customers.
This webpage is where you can find all of the relevant forms to purchase, sign-up for, cancel and renew all the services related to recycling and refuse.
Check your bin collection day (recycling, garden and general waste)
Apply online for a bulky household waste collection
Garden waste enquiries
Report a missed collection
Report an unreturned bin
Please use the form below if your bin has been emptied but has not been returned to its collection point.
Clinical waste: Sharp boxes collection
Please use the form below to book a collection for sharp boxes (including needles).
Apply for an assisted collection
Please note: The contractors will be informed ready for the next collection but they will not normally return before then unless specifically asked to do so / there is a good reason i.e. it is blocking access and the household is unable to move.
Order recycling sacks
Report a damaged bin
Order a replacement bin
Please use the form below if your bin has gone missing.
Report an undelivered bin
If you have ordered a bin and it has not arrived within the specified number of working days, please report it via the form below:
Please note: Garden waste bins will be delivered within 15 calendar days. Recycling and refuse bins will be delivered within 7 calendar days.
Please note: This form is not to be used for reporting fly-tipping. You can do this via the fly-tipping webpage.
Request to empty litter/dog waste bins
Please use the form below if a Charnwood Borough Council litter bin or dog waste bin needs emptying. Please note: Our bins will have a Charnwood Borough Council sticker and information on it. If you're not sure if it belongs to the Council, please call 01509 634563.
Report a dead animal on public land
If you see a dead animal on public land, please use the following link to report it:
Surplus bin removal
Please use the form below if there is a stray bin on your street that does not belong to you or any of your neighbours. Please check before using this form.
Report a refuse or recycling issue
If your enquiry is not covered by the above, use the form below:
Last updated: Mon 10th August, 2020 @ 14:59