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Our Customer Service Centre on Southfield Road is now open for essential enquiries by appointment only. Please be aware that from August 8 it is mandatory for face coverings to be worn on the premises. More information, including how to make an appointment, in this news story.

Customers may experience online payment disruptions on Sunday August 16th between 4:30-6:30am due to essential maintenance. We apologise for any inconvenience caused.

You can cancel or reduce your garden waste subscription using the form on this webpage.

Please note that when you cancel or reduce your subscription your bin will be collected (taken away) within 7 working days.

Please place the bin where you would normally leave it on collection day as soon as possible.

Cancel your garden waste subscription

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