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Garden waste service

For the latest information on service changes, advice and support, please visit

Our offices are now closed to the public so we would encourage you to access services and information through this website.

Please note: With our waste partner Serco, we have decided to suspend garden waste collections from Monday, March 23 for a period of at least two weeks due to staff shortages due to coronavirus. Please do not put your bins out. Full statement on our news section.

We offer a great value garden waste service to residents.

For an annual fee we will issue you with a 240-litre brown wheelie bin and empty it every fortnight (apart from a two-week period over Christmas).

The year-round service is easy to join and costs £40 if you pay by annual direct debit. If you pay by any other method, the charge is £45 per year.

We already have more than 32,000 people who use the service and in 2018/19 we collected 10,900 tonnes of garden waste which was turned into compost or reused on farmland.

Renew your garden waste subscription

Use this form to renew an existing garden waste service subscription.

Renew your garden waste subscription

Check my bin collection day 

Check my bin collection day

How it works

Once your subscription is active, we will send you a sticker to place on each of the garden waste bins you are paying for. You must place a sticker on each bin otherwise they will not be emptied.

Please leave your brown bin at the edge of your property next to the road before 6am on your collection day (and no earlier than 6pm the day before). Bins will be emptied and returned to the edge of your property.

Any brown garden waste bins which are left out for emptying but do not have a valid subscription will be removed by our contractor. 

Please be aware that the bin and the sticker arrive separately and their delivery may take up to 15 working days.

If you have received a sticker but it has then been lost, stolen or damaged and you require a replacement sticker please contact us on 01509 634 563

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