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Council Tax

Our Customer Service Centre on Southfield Road is now open for essential enquiries by appointment only. Please be aware that it is mandatory for face coverings to be worn on the premises. More information, including how to make an appointment, can be found in this news story.

We collect Council Tax from residents across the borough on behalf of Charnwood Borough Council, Leicestershire County Council, Leicestershire Fire and Rescue Service and Leicestershire Police, as well as local town and parish councils.

For a payment schedule, check your bill which is issued in March each year. If you have signed up to an online account, your payment schedule can be found there.

Contact details

If you need to get in touch with us, the telephone number is 03456 091258 (calls charged at local rates) and the email address is council.tax@charnwood.gov.uk.

Opening hours

Monday - Thursday: 8.30am - 5pm
Friday: 8.30am - 4.30pm

Coronavirus support

If you are concerned about paying your bills, there are options around paying your council tax. Some people may also be eligible for support. 

Please contact us as soon as possible. We will be as flexible as we can and we are aware that many people have concerns at the moment due to the coronavirus pandemic.

More information on support can be found on our coronavirus council tax support webpage.

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Last updated: Tue 19th May, 2020 @ 17:06