Direct Debit is the quickest, safest and easiest way to make a payment to us. 

All you need is a bank or building society account, and payments will be taken from your account each month.

You can use this method to pay for the following:

  • Council Tax
  • Business Rates
  • Housing Rent
  • Sundry Invoices (including Garden Waste Renewals)
  • Lifeline Service
  • Housing Benefit Overpayments

For a full list of all payment methods accepted by us, including on-line and telephone, please visit our how to pay a bill page.

How to set up your direct debit 

To start paying by direct debit or to change your bank details, please print off, complete and return the relevant instruction form from the list of services below. 

Please note that for Council Tax you may also complete an online application to pay by direct debit or call the office directly on 0345 6091258 and set up an instruction over the telephone, providing you are a sole signatory on the bank account:

  • For Garden Waste Bins please call 01509 634563
  • For Lifeline payments please call 0800 6335548

Council Tax and benefit overpayments

You can choose to pay on either the 3rd or the 25th of the month.

Find out about Direct Debits for Housing Benefit and Council Tax Support Overpayments

Business rates 

Housing rents

You can choose to have the Direct Debit payment leave your bank on any day of the week, month, 2 weekly or every 4 weeks to reflect the frequency of your wages, benefits, pension or Universal Credit payment.

Last updated: Wed 8th April, 2020 @ 15:01