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Our pest control service

Due to high demand, the deadline for bulky waste collections at 3pm today has been brought forward to 1pm. Any collections booked after will now be collected on Saturday August 24 and not Monday August 19. Apologies for any inconvenience caused.

Please note: We are now able to offer all pest control services so please do not hesitate to contact our service for advice and / or treatment.

Our Pest Control Officers are fully qualified and experienced officers. Our service regularly receives over 90% of customers reporting that the service is good or excellent for reliability and overall satisfaction.

We offer a high quality, effective and comprehensive treatment for rats, mice and some insects; such as wasps and fleas. Find out about the treatment services that we offer and if there is a charge by clicking on the links below;

We do not provide a pest control treatment for the following pests;

  • bees, cable bug, carpet beetle, cluster flies, earwigs, foxes, garden ants, mink, moles, pigeon, rabbits, woodlice, squirrels.

Although we do offer a service to treat wasp nests, we do not treat bees as they are a beneficial insect. If you are unsure if you have a problem with bees or wasps please click on the link for a guide on identifying these insects.

We currently do not offer a service to treat squirrels. If you are a Council tenant and currently have an issue with squirrels within your home then please contact Tenancy Services to discuss this further.

Customer feedback

Feedback from our customers is essential for assessing the quality of this service and provides useful indicators of successes or shortcomings in service delivery.

Our customers currently report that 100% consider the service to be either satisfactory, good or excellent. We invite comments on the quality of service provided through our pest control customer satisfaction survey. If you wish to discuss or comment on our service please do not hesitate to contact us on:

  • Tel: 01509 634 628
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