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Council Tenant Engagement (Getting Involved)

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Charnwood Borough Council wants to work with you so that we can understand the housing issues that are important to you and your neighbourhood.

Customer engagement gives you the opportunity to influence the services that you receive from us and gives you the chance to make a real difference to your neighbourhood.

How to Get Involved

We aim to offer you a range of ways to have a say in how services are delivered and to influence how the quality of services is improved. Find out more by clicking the links in the Navigation on the right of this page.

We will support you in any involvement opportunities and will reimburse any expenses such as bus fares or child care.

We can also offer a translator service for meetings and assistance with transport for tenants with disabilities.

Getting involved brings lots of rewards. You can meet new people, learn new skills and directly change how services are provided to improve homes and communities. Getting involved also increases opportunities to participate in other groups and with other forums, both locally and nationally.

If you would like more information on getting involved, or have any ideas on other ways we could involve our tenants in improving and delivering our services, please contact the Customer Engagement Team on 01509 634955 or email

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