Council tenants have a lot of flexibility and choice when it comes to paying their rent.
Below we have listed the ways you can pay.
Online
You can pay your rent online using your Credit or Debit card through our Online Payment Service. This service offers secure payments, in conjunction with HSBC Bank, 24 hours a day, 7 days a week.
Direct Debit
The simplest way to set up a direct debit is to complete the information online. To do this, click on the link below and let the income team do the rest:
Alternatively, you can print out the Direct Debit mandate and send it to us at:
Housing Income Team
Landlord Services
Charnwood Borough Council
Southfield Road
Loughborough
LE11 9EF
The following dates will be available to pay your rent by Direct Debit:
- Weekly
- Every two weeks
- Every four weeks
- Monthly
This means you won't have to remember to pay your rent.
Standing order
We can provide you with the details to set up a standing order with your bank or building society. Unlike a direct debit, if your rent payments need to change you will have to change your payment with the bank. Below are the bank details you will need to set up a standing order with your bank or building society
To make a payment using the telephone, TV, computer or other remote banking services offered by your bank or building society, please quote the following:
- Sort Code: 40-30-24
- Account Number: 61820559
- Housing rent payments via standing order should be prefixed 73 followed by your 8 digit Tenancy Reference number
This is important as we may experience difficulty in crediting your account without the correct account or invoice number. Please allow up to ten working days for your payments to reach us.
Plastic swipe card
You can pay your rent at any Post Office or Paypoint using your AllPay plastic swipe card. If you have lost your swipe card or require another one, please contact the Housing Income Team via the form below:
Credit or Debit card
You can call our automated payment line, 24 hours a day 7 days a week, on 01509 634555.
Related Documents (1)
- Rent calendar 2024-25 (PDF Document, 0.1 Mb)
Last updated: Thu 18th April, 2024 @ 08:39