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New tenant visits

Here are full details for our services over the August Bank Holiday weekend.

Tenancy and estate management officers visit all new tenants within the first four weeks of their tenancy.

This applies to:

  • New tenants
  • Tenants who transfer to another council property
  • People who move as a result of a mutual exchange.

The new tenant visit will be the Tenancy and Estate Management Officer's first opportunity to meet you and introduce themselves. The purpose of these visits are;

  • To ensure that you are settled into your new home
  • To ensure that you fully understand your rights and responsibilities as a new tenant
  • To advise you with problems or concerns you may have
  • To ensure that we hold up to date information on the occupants of the property.

Please note that any tenant residing in a sheltered scheme or receiving the visiting warden service will be visited by Warden Services who will complete a support plan as part of their visit.

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