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Support services for older, disabled and vulnerable tenants

Our support services include:

  • Sheltered accommodation: Flats for the over 60s within a warden controlled complex
  • Supported housing: Properties for the over 60s with warden visits and a central alarm system
  • Lifeline: A 24-hour, emergency response service for all older and vulnerable residents living in Charnwood

Contact details:

Tel: 01509 643 970 (24 hours per day)
Email: warden.services@charnwood.gov.uk
Fax: 01509 234941
Minicom: 01509 262891 

Lifeline is a service that supports independent living and provides peace of mind. The service comprises of:

  • monitoring/alert call emergency response 24 hours per day 7 days a week every week
  • on call warden 24 hours per day 7 days a week every week
  • a wearable pendant or wristband, alarm unit and key safe
  • gives increased independence, confidence and security in the comfort of your own home
  • managed by Charnwood Borough Council

For more information, visit the Charnwood Lifeline webpage.

Adaptations

Adaptations for tenants with disabilities can be arranged through Leicestershire County Council. Alterations can be made to help tenants, or a member of their household, to live as independently as possible in their homes.

Contact details:

Email: adultsandcommunitiescsc@leics.gov.uk
Tel: 0116 305 0004
Address: Adult Social Care, Leicestershire County Council, County Hall, Glenfield, Leicester LE3 8RA

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