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Online services

Dear Customers, please be aware that there could be disruptions to online payments on Sunday September 22 between 8am and 12pm due to essential maintenance taking place. We apologise for any inconvenience this may cause.

Get access to our services at a time that suits you, and without having to phone up or visit our offices.

Our Top Tasks page offers a full list of the most popular tasks on the site.

My Charnwood allows you to enter a postcode and find out information relevant to your area, including refuse, recycling & garden waste collection dates.

Online contact forms and general contact form allow for submitting enquiries, comments, compliments, complaints or suggestions to us.

Our payment page offers information on paying;

  • Council Tax Housing Rent
  • Business Rates
  • Council Mortgage
  • Debtor Invoices,
    Fixed Penalty Notices (e.g. for litterng)
  • Housing Benefit Overpayments
  • Other Landlord Services Invoices (i.e. Charnwood Lifeline, recharges etc)
  • Garden Waste Scheme
  • Bulky Waste Collections (where necessary)

You can also report problems about our services to us online

Bookings

Mailing lists and alerts

Searches and registers

General information

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