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We have set up a dedicated number to deal with any council tax issues for people affected by the explosion in Birstall last week - 01509 632533. We want to make sure we can help people as much as we can. 

Online services

Get access to our services at a time that suits you, and without having to phone up or visit our offices.

Our Top Tasks page offers a full list of the most popular tasks on the site.

My Charnwood allows you to enter a postcode and find out information relevant to your area, including refuse, recycling & garden waste collection dates.

Online contact forms and general contact form allow for submitting enquiries, comments, compliments, complaints or suggestions to us.

Our payment page offers information on paying;

  • Council Tax Housing Rent
  • Business Rates
  • Council Mortgage
  • Debtor Invoices,
    Fixed Penalty Notices (e.g. for litterng)
  • Housing Benefit Overpayments
  • Other Landlord Services Invoices (i.e. Charnwood Lifeline, recharges etc)
  • Garden Waste Scheme
  • Bulky Waste Collections (where necessary)

You can also report problems about our services to us online


Bookings


Mailing lists and alerts


Searches and registers


General information

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