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Our Customer Service Centre on Southfield Road is now open for essential enquiries by appointment only. Please be aware that it is mandatory for face coverings to be worn on the premises. More information, including how to make an appointment, can be found in this news story.

Get access to our services at a time that suits you, and without having to phone up or visit our offices.

My Charnwood allows you to enter a postcode and find out information relevant to your area, including refuse, recycling & garden waste collection dates.

Online contact forms and general contact form allow for submitting enquiries, comments, compliments, complaints or suggestions to us.

Our payment page offers information on paying;

  • Council Tax Housing Rent
  • Business Rates
  • Sundry Invoices
    Fixed Penalty Notices (e.g. for littering)
  • Housing Benefit Overpayments
  • Other Landlord Services Invoices (i.e. Charnwood Lifeline, recharges etc)
  • Garden Waste Scheme
  • Bulky Waste Collections (where necessary)

You can also report problems about our services to us online

Bookings

Mailing lists and alerts

Searches and registers

General information

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Last updated: Mon 14th September, 2020 @ 14:51