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Online services

For the latest information on service changes, advice and support, please visit www.charnwood.gov.uk/coronavirus

Our offices are now closed to the public so we would encourage you to access services and information through this website.

Grants payments to businesses are now available. Please visit www.charnwood.gov.uk/coronavirus_business_support_grants_payments

Get access to our services at a time that suits you, and without having to phone up or visit our offices.

Our Top Tasks page offers a full list of the most popular tasks on the site.

My Charnwood allows you to enter a postcode and find out information relevant to your area, including refuse, recycling & garden waste collection dates.

Online contact forms and general contact form allow for submitting enquiries, comments, compliments, complaints or suggestions to us.

Our payment page offers information on paying;

  • Council Tax Housing Rent
  • Business Rates
  • Sundry Invoices
    Fixed Penalty Notices (e.g. for littering)
  • Housing Benefit Overpayments
  • Other Landlord Services Invoices (i.e. Charnwood Lifeline, recharges etc)
  • Garden Waste Scheme
  • Bulky Waste Collections (where necessary)

You can also report problems about our services to us online

Bookings

Mailing lists and alerts

Searches and registers

General information

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