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Updated, Saturday, 6.30pm: The River Soar at Proctors Caravan Park at Barrow is on a flood warning. There is a flood alert for the Lower River Soar. For more information, please visit the Environment Agency website. More information on our sandbag policy

Get access to our services at a time that suits you, and without having to phone up or visit our offices.

Our Top Tasks page offers a full list of the most popular tasks on the site.

My Charnwood allows you to enter a postcode and find out information relevant to your area, including refuse, recycling & garden waste collection dates.

Online contact forms and general contact form allow for submitting enquiries, comments, compliments, complaints or suggestions to us.

Our payment page offers information on paying;

  • Council Tax Housing Rent
  • Business Rates
  • Sundry Invoices
    Fixed Penalty Notices (e.g. for littering)
  • Housing Benefit Overpayments
  • Other Landlord Services Invoices (i.e. Charnwood Lifeline, recharges etc)
  • Garden Waste Scheme
  • Bulky Waste Collections (where necessary)

You can also report problems about our services to us online

Bookings

Mailing lists and alerts

Searches and registers

General information

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