Skip to Content

Houses in Multiple Occupation (HMOs)

Dear Customers, please be aware that there could be disruptions to online payments on Sunday September 22 between 8am and 12pm due to essential maintenance taking place. We apologise for any inconvenience this may cause.

A House in Multiple Occupation (or HMO) is a property that is shared by three or more tenants who are not living together as a family, and who share basic amenities such as a kitchen, bathroom or toilet facilities but have separate bedrooms.

In order to be an HMO, the property must be used as the tenants' main residence. Properties let to students and migrant workers will be treated as their main residence and the same will apply to properties which are used as domestic refuges.

HMO planning permission

If the property is in Loughborough and has three or more unrelated tenants then planning permission is required for it to operate as a HMO rather than as family accommodation.

A HMO with more than six unrelated people sharing is deemed a 'larger' HMO and will always require planning permission, whether in Loughborough or elsewhere.

Larger HMOs will also require a mandatory licence from Charnwood Borough Council. Please see our separate Licensable HMO page for further details.

How to report a problem

If you live in a shared house, or if there is a shared house near you and you are concerned about living conditions, disrepair, gardens that are not sufficiently maintained or refuse accumulations, we can investigate and work to improve things.

For more information, or to report a concern, contact the Private Sector Housing Team on 01509 634651 or email 

Share this page:

Last updated: