The housing needs team provide a range of services to people who are in need of help with their housing situation.
The team are responsible for:
- Administering the Housing Register
- Administering the Choice Based Lettings scheme
- Allocating and letting Council properties
- Making nominations to Registered Provider (formerly known as Housing Association) properties
- Providing advice on and assistance with the prevention of homelessness and finding accommodation when homeless
In addition to the standards in the Customer Charter, the Housing Needs Team aim to deliver the following:
|
When You |
We will |
Within |
|---|---|---|
|
Submit a Housing Register Application Form |
Assess your application and notify you of our decision (if the application form has been fully completed and submitted and all the required supporting information / proofs have been submitted) |
20 working days |
|
Submit a Change of Circumstances notification for your Housing Register Application |
Re-assess your application and notify you of our decision (if all the required supporting information / proofs have been submitted) |
20 working days |
|
If you are at risk of becoming homeless within the next 56 days |
Contact you or arrange to see you |
5 working days |
|
If you are homeless |
Contact you or arrange to see you |
1 working day |
Last updated: Wed 3rd April, 2024 @ 10:28