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Green recycling bin

Our Customer Service Centre on Southfield Road is now open for essential enquiries by appointment only. Please be aware that it is mandatory for face coverings to be worn on the premises. More information, including how to make an appointment, can be found in this news story.

The recycling collection reduces the amount of items going into landfill and helps to increase the amount of resources that can be recycled into other items. 

Check your bin collection day

Please note: Bins should be presented from 6am on the day of collection.

How to present your recycling

  • Empty, rinse and dry all bottles, jars and containers and place lids back on
  • Flatten cardboard* and cartons – keep it dry
  • Place lids back on all bottles, jars and cartons
  • Items should go in loose
  • All packaging should be empty 

*Large pieces of flattened card can be left by the side of your recycling bin

What is suitable for recycling?

For information on what can and cannot be recycled in your green bin, head to our recycling guide webpage or visit the Less Waste website.

What to do if your bin is full

If you have more recycling than you can fit in your recycling bin, please put it in clear bags so that the crews can easily see the contents. Black bags will not be collected.

If you frequently produce additional recycling then you can contact us to request recycling sacks or additional battery bags:

Request recycling sacks and/or battery bags

If you need to contact the service, please call 01509 634563.

Replacement bins

We will only replace a bin if it is broken; if it is, please use the form below:

Order a replacement bin

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Last updated: Mon 3rd August, 2020 @ 13:41