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Recycling and bins FAQs

Below is some additional information about recycling and refuse.

When do my bins get collected?

Head to My Charnwood and enter your postcode. Your bin collection dates will be in the top left-hand section of the page.

When do my bins need to be out?

Please leave your bins at the edge of your property next to the road before 6am on your collection day. Bins will be emptied and returned to the edge of your property. After they have been emptied, please put your bins back on your property as soon as possible. If bins are left out for longer than 24 hours after collection, then we can take action including issuing fines.

What if my bin gets damaged?

If your bin is damaged through general wear and tear, or during collection, we will repair or replace the bin free of charge. However, if a bin has been damaged through misuse, a charge will be made for its repair or replacement.

You may want to mark your bins in some way to identify them from your neighbours' bins. If you do, please take care not to damage the bins. It is your responsibility to keep your bins clean.

Please contact Environmental Services if your bin has been damaged to arrange a repair or replacement.

Used light bulbs

Used light bulbs should not be placed into any of Charnwood’s domestic refuse or recycling bins. Instead they should be taken to one of Leicestershire County Council's Household Waste and Recycling Sites (tips)to be safely disposed of.

Paint recycling

Leicestershire County Council operate a paint reuse scheme from their Whetstone recycling and household waste site.

Please see Recycling & Household Waste Sites (tips) for information on sites that can accept paint for disposal.

Mobile phone and printer cartridge recycling

All mobile phones are accepted at Recycling & Household Waste sites either with or without a battery and charger and envirofone will pay you for recycling your old mobile phone.

Some printer cartridges can be refilled, but please check your printer and cartridge instructions though as not all printers and cartridges are suitable for refilling.

Old mobile phones and printer cartridges are accepted by many charities for recycling.

Food waste

Love Food Hate Waste is a national campaign providing recipes, hints and tips and other great resources to help you cut down on food waste.

What if something I want recycling isn't on this list?

Head to Leicestershire County Council's How to Dispose of A to Z section to conduct your search.

Telephone customer satisfaction survey

Our waste partner Serco conducts regular customer satisfaction surveys about the waste and recycling service it provides to the Council. The surveys are usually carried out by a company called Future Thinking. The number for Future Thinking is 01494 688485. If you have the time, please take part in the survey.

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